TERMS AND CONDITIONS: Thank you for choosing D & L Press, Inc. (“D & L Press, Inc.” also referred to us as “we”, “us” or “our”). To ensure excellent service, our terms and conditions are set forth below. Using our website, obtaining a quote or placing an order constitutes acceptance of these terms. Therefore, if you have any questions, please contact us.
PAYMENT: Upon receipt of project quote approval, D & L Press, Inc. will charge 50% of the quoted project price. Unless D & L Press, Inc. accounting department has approved credit terms (this includes customers who currently have terms), you must make the deposit payment of the quoted project price before D & L Press, Inc. will begin production. D & L Press, Inc. accepts Visa, MasterCard, American Express or payment check. A $50 charge will be added to any insufficient funds check.
Upon completion of the project and, prior to shipping, you must pay the remaining balance, in addition to any charges beyond those already paid for, such as charges for shipping, additional taxes, creative services, rush fees and/or any sales tax payable for the services.
QUOTATIONS/ACCURACY OF SPECIFICATIONS: D & L Press, Inc. is pleased to provide you with a free quote. You must provide accurate specifications because our quotes are based on the information provided. We may need to review and modify the quote if the order deviates from the original specifications (copy, artwork, electronic files or other specifications). Project quotes are valid for up to 90 days unless D & L Press, Inc. notifies you otherwise.
PROOF APPROVAL/COLOR PROOFING: D & L Press, Inc. provides a PDF proof to give you the opportunity to ensure that your project will meet your specifications. Please check all specifications of the PDF proof carefully because once a proof is approved, D & L Press, Inc. will not accept any liability for errors found after the project(s) have been printed. This proof indicates the spelling of the text matter, location of all type, and colors. We recommend that you double check the proof to make certain the proof is accurate. If you wish to correct the proof, you may do so and resubmit the files. If your changes require creative work by D & L Press, Inc., such as art creation, modification or proof revision or result in D & L Press, Inc. issuing more than 2 proofs, additional charges apply.
Color: D & L Press, Inc. will try to match colors as closely as possible to ensure correctness and accuracy. However, because of standard variation in the printing process, you agree that D & L Press, Inc. cannot guarantee a color match. In addition, the PDF proof does not represent actual colors because colors appear different based on the equipment and viewing method. For example, colors may appear different based on the type of computer, monitor or printer. If you have questions about color, please contact us or you can check the color further in a PMS color chart or pantone book. If color accuracy is imperative, you can request a press proof which shows how the color will actually print. Although there is an additional fee for a press proof, this is the best way to ensure the color matches your needs.
CREATIVE WORK: For your convenience, D & L Press, Inc. offers creative design services at the highly competitive rate of $55 per hour. D & L Press, Inc. staff can create your logo or other artwork. Creative design services are billed in 30 minute increments. D & L Press, Inc. retains ownership rights of sketches, copies and all other creative work we develop or provide until the work is paid for.
RUSH ORDERS: D & L Press, Inc. can generally accommodate rush orders but rush orders are subject to our management and production approval. Contact us with your deadline so we can help you determine whether to expedite production, shipping, or both. D & L Press, Inc. will charge additional rush fees based on the production and delivery time requested.
CANCELLATIONS: You may cancel an order prior to production or during production. However, D & L Press, Inc. will be entitled to payment as determined by D & L Press, Inc. for all work already performed.
ELECTRONIC MANUSCRIPT OR IMAGE: You should always maintain a copy of all original files whether you submit your file via email, CD or other format. D & L Press, Inc. is not responsible for accidental damage to files or media that you supply or for the accuracy of finished input or final output. We cannot evaluate our ability to work with your digitally submitted files until we receive them and we cannot assume liability for problems that may arise from your digitally submitted files.
MATERIALS YOU PROVIDE: D & L Press, Inc. can often print on materials you provide if the materials meet our specifications, such as correct weight and thickness. All materials that you provide must be usable without alteration or repair by D & L Press, Inc. In addition, D & L Press, Inc. is not responsible for discrepancies between delivery tickets and actual counts or spoilage by D & L Press, Inc.
OVER-RUNS AND UNDER-RUNS: D & L Press, Inc. endeavors to print the quantity of items you order. However, given the printing process, some deviation in quantity can occur. Any over-runs and under-runs will not exceed 10% and D & L Press, Inc. will bill for actual quantity delivered. If you require a guaranteed quantity, you must specify that requirement at order approval and your request is subject to D & L Press, Inc. approval.
RESPONSIBILITY FOR CONTENT - COPYRIGHTS/ OTHER RIGHTS: By submitting material to us, you warrant that the subject matter to be printed is not copyrighted or otherwise protected by a third party and that you have not removed a copyright notice in preparing the subject matter. Because subject matter does not have to bear a copyright notice to be protected by copyright law, absence of such notice does not assure a right to reproduce. By submitting material to us, you also warrant that it does not contain content that is libelous or scandalous, or content that threatens anyone’s right to privacy or other personal or economic rights. However, D & L Press, Inc. may, in its sole discretion, refuse to print content it views as illegal, libelous, scandalous, or otherwise improper. Because you are responsible for ensuring that all content is legal and appropriate, you agree to indemnify, defend with counsel approved by D & L Press, Inc. and hold harmless D & L Press, Inc., its affiliates, directors, officers and employees against any and all losses, claims, damages, legal fees, expenses or liabilities which D & L Press, Inc. may incur as a result of content you provide.
PAYMENT: Upon receipt of project quote approval, D & L Press, Inc. will charge 50% of the quoted project price. Unless D & L Press, Inc. accounting department has approved credit terms (this includes customers who currently have terms), you must make the deposit payment of the quoted project price before D & L Press, Inc. will begin production. D & L Press, Inc. accepts Visa, MasterCard, American Express or payment check. A $50 charge will be added to any insufficient funds check.
Upon completion of the project and, prior to shipping, you must pay the remaining balance, in addition to any charges beyond those already paid for, such as charges for shipping, additional taxes, creative services, rush fees and/or any sales tax payable for the services.
QUOTATIONS/ACCURACY OF SPECIFICATIONS: D & L Press, Inc. is pleased to provide you with a free quote. You must provide accurate specifications because our quotes are based on the information provided. We may need to review and modify the quote if the order deviates from the original specifications (copy, artwork, electronic files or other specifications). Project quotes are valid for up to 90 days unless D & L Press, Inc. notifies you otherwise.
PROOF APPROVAL/COLOR PROOFING: D & L Press, Inc. provides a PDF proof to give you the opportunity to ensure that your project will meet your specifications. Please check all specifications of the PDF proof carefully because once a proof is approved, D & L Press, Inc. will not accept any liability for errors found after the project(s) have been printed. This proof indicates the spelling of the text matter, location of all type, and colors. We recommend that you double check the proof to make certain the proof is accurate. If you wish to correct the proof, you may do so and resubmit the files. If your changes require creative work by D & L Press, Inc., such as art creation, modification or proof revision or result in D & L Press, Inc. issuing more than 2 proofs, additional charges apply.
Color: D & L Press, Inc. will try to match colors as closely as possible to ensure correctness and accuracy. However, because of standard variation in the printing process, you agree that D & L Press, Inc. cannot guarantee a color match. In addition, the PDF proof does not represent actual colors because colors appear different based on the equipment and viewing method. For example, colors may appear different based on the type of computer, monitor or printer. If you have questions about color, please contact us or you can check the color further in a PMS color chart or pantone book. If color accuracy is imperative, you can request a press proof which shows how the color will actually print. Although there is an additional fee for a press proof, this is the best way to ensure the color matches your needs.
CREATIVE WORK: For your convenience, D & L Press, Inc. offers creative design services at the highly competitive rate of $55 per hour. D & L Press, Inc. staff can create your logo or other artwork. Creative design services are billed in 30 minute increments. D & L Press, Inc. retains ownership rights of sketches, copies and all other creative work we develop or provide until the work is paid for.
RUSH ORDERS: D & L Press, Inc. can generally accommodate rush orders but rush orders are subject to our management and production approval. Contact us with your deadline so we can help you determine whether to expedite production, shipping, or both. D & L Press, Inc. will charge additional rush fees based on the production and delivery time requested.
CANCELLATIONS: You may cancel an order prior to production or during production. However, D & L Press, Inc. will be entitled to payment as determined by D & L Press, Inc. for all work already performed.
ELECTRONIC MANUSCRIPT OR IMAGE: You should always maintain a copy of all original files whether you submit your file via email, CD or other format. D & L Press, Inc. is not responsible for accidental damage to files or media that you supply or for the accuracy of finished input or final output. We cannot evaluate our ability to work with your digitally submitted files until we receive them and we cannot assume liability for problems that may arise from your digitally submitted files.
MATERIALS YOU PROVIDE: D & L Press, Inc. can often print on materials you provide if the materials meet our specifications, such as correct weight and thickness. All materials that you provide must be usable without alteration or repair by D & L Press, Inc. In addition, D & L Press, Inc. is not responsible for discrepancies between delivery tickets and actual counts or spoilage by D & L Press, Inc.
OVER-RUNS AND UNDER-RUNS: D & L Press, Inc. endeavors to print the quantity of items you order. However, given the printing process, some deviation in quantity can occur. Any over-runs and under-runs will not exceed 10% and D & L Press, Inc. will bill for actual quantity delivered. If you require a guaranteed quantity, you must specify that requirement at order approval and your request is subject to D & L Press, Inc. approval.
RESPONSIBILITY FOR CONTENT - COPYRIGHTS/ OTHER RIGHTS: By submitting material to us, you warrant that the subject matter to be printed is not copyrighted or otherwise protected by a third party and that you have not removed a copyright notice in preparing the subject matter. Because subject matter does not have to bear a copyright notice to be protected by copyright law, absence of such notice does not assure a right to reproduce. By submitting material to us, you also warrant that it does not contain content that is libelous or scandalous, or content that threatens anyone’s right to privacy or other personal or economic rights. However, D & L Press, Inc. may, in its sole discretion, refuse to print content it views as illegal, libelous, scandalous, or otherwise improper. Because you are responsible for ensuring that all content is legal and appropriate, you agree to indemnify, defend with counsel approved by D & L Press, Inc. and hold harmless D & L Press, Inc., its affiliates, directors, officers and employees against any and all losses, claims, damages, legal fees, expenses or liabilities which D & L Press, Inc. may incur as a result of content you provide.